Terms and conditions

Effective Date: [Insert Date]

Welcome to The Joy Experience LLC! By accessing or making a purchase from our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our site or placing an order.

1. General Information

This website is operated by The Joy Experience LLC. Throughout the site, the terms “we,” “us,” and “our” refer to The Joy Experience LLC. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms and Conditions.

2. Products and Services

All products are handmade and may vary slightly in color, texture, or scent. These variations do not affect the quality or performance of the product.

We reserve the right to modify, discontinue, or limit the quantities of any products at any time without notice.

3. Pricing and Payment

All prices are listed in USD and are subject to change without notice.

We accept payment through secure third-party processors (such as PayPal or Stripe). The Joy Experience LLC does not store or have access to your full payment details.

4. Order Processing and Shipping

Processing times are typically 2–5 business days, excluding weekends and holidays.

Shipping times vary based on the carrier and destination.

Please refer to our Shipping Policy for full details.

5. Returns and Refunds

Due to the nature of our products, all sales are final.

We do not accept returns or issue refunds unless an item arrives damaged or defective.

For more details, please review our Returns & Refunds Policy.

6. Intellectual Property

All content on this website—including text, photos, logos, and product descriptions—is the property of The Joy Experience LLC and may not be reproduced, copied, or used without written permission.

7. Limitation of Liability

The Joy Experience LLC is not responsible for any allergic reactions, misuse, or adverse effects caused by our products. Please review all ingredients before use and perform a patch test if needed.

We are not liable for any damages or losses related to your use of our products or website.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Georgia, United States.

10. Contact Information

For questions about these Terms and Conditions, please contact us at:

Email: [email protected]

Instagram: @thejoyexperiencellc

Business Name: The Joy Experience LLC