Privacy policy

Effective Date: March 24, 2025

At The Joy Experience LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

Information We Collect

We may collect the following types of information when you interact with our site:

Personal Information: Name, email address, shipping and billing address, and payment details when you make a purchase.
Non-Personal Information: Browser type, device information, and site usage data collected through cookies or analytics tools.

How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about your order, promotions, or updates
Improve our website, products, and customer experience
Comply with legal or tax obligations

How We Protect Your Information

We take reasonable steps to protect your information from loss, misuse, or unauthorized access. All payments are securely processed through Big Cartel and their trusted third-party payment providers (such as PayPal or Stripe). We do not store or have access to your full credit card information.

Sharing Your Information

We do not sell, trade, or rent your personal information. We may share limited information only with trusted partners who help us operate our website or fulfill your orders, and only to the extent necessary.

Cookies

Our website uses cookies to improve your shopping experience. You can choose to disable cookies through your browser settings, but some parts of the site may not function properly if you do.

Your Rights

You may request to access, correct, or delete your personal information at any time by contacting us.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]

Instagram: @thejoyexperiencellc

Business Name: The Joy Experience LLC